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AI for medical practices that answers patient calls so the front desk can work

Patients call to book, reschedule and ask whether you take their insurance, all while your front desk is checking in a full waiting room. We put AI on the phones, the reminders and the intake so patients get answers and your staff gets time back.

Get a free AI audit →What missed calls cost

Where the money leaks today.

And the AI that plugs each one. Every fix connects to the tools you already run on.

Patients sit on hold or hang up while the front desk checks in the waiting room.

An AI receptionist handles scheduling, directions and refill-request calls, books into your calendar, and sends anything clinical to the right staff member.

AI receptionist
No-shows leave holes in a provider's schedule that nobody fills.

Reminders patients can reply to let them confirm, cancel or reschedule by text, and open slots go straight to patients on the waitlist.

AI workflow automation
Patients fill out the same clipboard forms in the waiting room, and staff types them in afterward.

Intake forms, insurance card photos and consents go out by text before the visit, and the answers land where your staff needs them.

Custom AI software
Spanish-speaking patients wait on hold for a bilingual staff member to be free.

AI chat on your website answers patient questions and books consultations in English or Spanish around the clock. A dermatology group we work with in South Florida runs this on its bilingual site.

AI chat and DMs
Insurance questions eat phone time: do you take my plan, is this covered, what will I owe.

The AI answers which plans you accept from a list your billing team keeps, and sends coverage questions to billing with the patient's details already collected.

Custom AI agents

A normal day, with AI working.

  1. 7:45 AM

    Before the first patient arrives, the overnight calls are handled. Appointment requests are on the schedule, and a refill request is waiting for the nurse with the pharmacy noted.

    AI receptionist
  2. 9:30 AM

    A patient cancels by text. The slot goes to the waitlist, and someone who wanted a sooner visit takes it within minutes.

    AI workflow automation
  3. 1:10 PM

    A new patient in Hialeah asks the website chat in Spanish whether the office takes her plan. She gets an answer from the accepted plans list and books her first visit.

    AI chat and DMs
  4. 5:40 PM

    Tomorrow's patients get their intake forms and reminders, and the office manager gets a short report on no-shows, filled slots and calls handled.

    AI reports and dashboards

What are missed calls costing you?

Move the sliders to match your business. It's the same math we use in the free audit, with your real call logs.

12
$60
40%
Left on the table, per year$14,976

About $1,248 a month. An AI receptionist answers every one of those calls.

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What we'd set up first.

AI receptionist

Answers calls and texts day and night, in English and Spanish

How it works
AI workflow automation

Scheduling, quotes, invoices, reminders and data entry, done for you

How it works
AI chat for your website and DMs

Website chat, Instagram, Facebook and WhatsApp answered by AI

How it works
Custom software with AI built in

Booking, POS, CRM, apps and portals built around how you work

How it works
Custom AI agents

AI that does one real job in your business, by your rules

How it works
AI reports and dashboards

Sales, staff and customers for every location, explained by AI

How it works

Questions owners ask.

Is it HIPAA compliant?
We set it up for HIPAA: patient data goes only to vendors that sign a business associate agreement, access is limited by role, and conversations are logged. Website forms collect only what is needed to book. Your compliance officer reviews the setup before launch, and we document where every piece of patient information goes.
Will it give patients medical advice?
No, it sticks to scheduling, directions, hours, accepted plans, forms and general questions about your services. When a patient describes symptoms, it follows your triage script: urgent symptoms get told to call 911 or go to the ER, and anything clinical goes to a nurse or provider. It is not set up to diagnose or suggest treatment.
Does it work with our EHR and scheduling system?
Many practice management and EHR systems have a way to connect for scheduling, and when yours does, the AI books straight into the provider's calendar. When it does not, the AI collects the request and your staff confirms it from a simple list. The free AI audit checks your system before we quote anything.
Our patients are mostly Spanish speakers. Will that work?
It speaks with patients in English or Spanish on the phone, by text and on your website, and sends reminders and forms in the language the patient chose. A dermatology group we work with serves patients in Hialeah and Doral this way, with a bilingual AI chat that answers questions and books consultations at any hour.
What if a patient is upset or the AI gets something wrong?
Upset patients go to a person. You choose what triggers a handoff, like a billing dispute or a complaint, and the AI transfers the call or flags the message right away. Every conversation is saved as text so your office manager can review it, correct the answer and update the AI the same day.
How is pricing set for a medical office?
It depends on your call volume, your providers and locations, and which systems we connect to. The free AI audit reviews how calls, reminders and intake work in your office today and gives you a fixed quote. Plenty of practices start with the phone and add intake forms later.

We work with medical practices in Miami, Doral, Hialeah, Coral Gables, Kendall, Fort Lauderdale, Boca Raton, West Palm Beach, Orlando and Tampa, and remote across the US. Looking for websites, SEO and ads instead? Marketing for medical practices.

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